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Overview
Agenda
Speaker Profiles
Learning Outcomes
Registration Details



AM Sessions - Timings & Agenda Summary (all venues)

Timing Segment Duration
Presenter / Chair Overview
8:00 to 8:30 Registration 30

8:30 to 8:40 Setting the Scene
10 Sue Laing The promise is the claim, not the policy...just how many promises does the industry fulfil and how much do you 'sell' that?
8:40 to 9:40 Fulfilling the promise 60 Marc Fabris &
Alex Wagner
How do insurers reach certainty in a minimum timeframe: the claims assessment procedure and the adviser's role
9:40 to 10:10 Refreshment Break 30

10:10 to 11:00 Getting the promise right 50 Tony Negline
The journey of claims through superannuation funds, plus a checklist for insurance in super to work best when it's needed most
11:00 to 11:45 Promising the fulfilment 45 Dani Peer The myriad ways to sell past claims to prospects, clients, future clients and centres of influence
11:45 to 12:15 Panel -
open forum;
Close
30 Sue, Marc, Alex,
Tony & Dani
Q & A from the floor to all speakers
FINISH

Hand in feedback forms; collect DVD, handouts
& CPD Certificates


PM Sessions - Timings & Agenda Summary (Melbourne, Brisbane & Sydney)

Timing Segment Duration
Presenter / Chair Overview
1:15 to 1:45 Registration 30

1:45 to 1:55 Setting the Scene 10 Sue Laing The promise is the claim, not the policy...just how many promises does the industry fulfill and how much do you 'sell' that?
1:55 to 2:55 Fulfilling the promise 60 Marc Fabris &
Alex Wagner
How do insurers reach certainty in a minimum timeframe: the claims assessment procedure and the adviser's role
2:55 to 3:25 Refreshment Break 30

3:25 to 4:15 Getting the promise right 50 Tony Negline
The journey of claims through superannuation funds, plus a checklist for insurance in super to work best when it's needed most
4:15 to 5:00 Promising the fulfilment 45 Dani Peer The myriad ways to sell past claims to prospects, clients, future clients and centres of influence
5:00 to 5:30 Panel -
open forum;
Close
30 Sue, Marc, Alex,
Tony & Dani
Q & A from the floor to all speakers
FINISH

Hand in feedback forms; collect DVD, handouts
& CPD Certificates












  
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